COVID-19: SALON PROTOCOLS***
ALL OF OUR SAFETY PROTOCOLS/GUIDELINES
PERTAIN TO THOSE WHO HAVE & HAVE NOT BEEN VACCINATED.
MASKS REMAIN REQUIRED FOR ENTRY.
Due to enhanced safety/sanitization protocols for salon/barber shops to re-open after the state mandated closure on March 16, 2020, we have put the following required policies in place. We are doing so in order to provide the safest possible environment for our clients and staff. PLEASE READ IT CAREFULLY. The following contains the most up to date information as of 7/1/2021, and may change depending on various county/state information. For those traveling from outside of West Seattle, remember to give yourself extra time since the WEST SEATTLE BRIDGE is CLOSED. *PLEASE NOTE: YOU MUST COMPLETE & SUBMIT THE WAIVER AT THE BOTTOM OF THIS PAGE PRIOR TO CALLING TO SCHEDULE YOUR APPOINTMENT.
FACE COVERINGS ARE REQUIRED FOR ENTRY
UNTIL FURTHER NOTICE.
IF YOU ARE SICK:
If you are showing or feeling sick from ANY illness, please STAY HOME. When possible, please try to give as much notice in cancelling your appointment(s), but please know if you are displaying ANY symptoms, you will not be allowed entry, and will not be allowed to return until you are symptom free. You can find more information relating to the COVID-19 virus, including symptoms, HERE. For quarantine guidelines, please visit the CDC website HERE. Should you get sick/show symptoms of ANY illness while you are in the salon, you will be asked to leave immediately.
BY APPOINTMENT ONLY :
We are NOT accepting any "Walk-In" appointments at this time. NO ONE IS ALLOWED IN THE SALON WITHOUT AN APPOINTMENT. ONLY clients WITH appointments will be allowed to enter the salon during business hours (for entry requirements, see below). If you have a scheduled appointment, you will NOT be allowed to bring a guest, including children, (unless they too have a scheduled appointment).
***YOU MUST SUBMIT YOUR COVID-19 WAIVER PRIOR TO CALLING TO SCHEDULE YOUR FIRST APPOINTMENT. If you have previously filled one out, we have it on file, and ask that you continue to monitor your health, and NOT schedule an appointment if you would answer your original waiver questions differently, or feel unwell for ANY other reasons***
If you have had the vaccine, you are still required to follow ALL of our protocols for entry. As a licensed personal service business, we are required to maintain a high standard of safety protocols for ALL who enter. We continue to follow regulations from the state, county, DOH, CDC, and also from the DOL. Our protocols are followed for EVERYONE'S safety, and we appreciate your understanding & cooperation.
*****ALL clients, NEW or EXISTING are required to have an appointment prior to entry. Again, we are still not accepting "walk-in" appointments.*****
• NO BLOW DRY STYLING. We understand that some salons are using blow dryers, as it is not a state mandated restriction, but their use in ALL Beauty Salons & Barber Shops continues to be DISCOURAGED BY THE CDC. We will continue NOT to do blow-dry styling in order to provide a safer environment for our staff & clients, as COVID-19 is an airborne virus.
• Corrective Colors, Bleach & Tone, FULL FOIL or FOIL+, etc., services are being scheduled on a case-by-case basis. *Please note that we acknowledge that with some color/bleaching services, a "quick" dry may be needed prior to an added toner service (as per our color line instructions for application), and we will limit these services based on salon capacity and time of the appointment in the salon. We may require a deposit, prior to booking. (Deposit based on type of service(s) required.) Unsure of what color service you need? Call us and we can chat about it over the phone.
At this time, our 3 stylists (Monica, Anna & Rita) are working limited daily hours Mondays - Thursdays. We are CLOSED FRIDAY-SUNDAY. Our lobby will NOT be used for extended waiting times before or after any appointment. We ask that you leave the salon once your service transaction at the front desk has been completed. Our lobby will remain CLOSED to those without appointments, be clear of ALL reading materials, and we will NOT be offering any refreshments.
When you arrive for your scheduled appointment, we ask that you remain outside or in your vehicle. CALL us to let us know you have arrived.
With capacity restrictions, (and following state protocol) we still ask that you remain in your car until we let you know when you can come to the door.
You may schedule your appointments up to eight weeks from todays date. As licensed professionals, our team MUST adhere to any rules/regulations from the state, and we are monitoring and making adjustments to current protocols as needed. Should anything MAJOR change in our scheduling procedures, we will notify clients via an E-Mail or posts on social media. We will also alter our 24hr phone line message for those without computer access.
Immediately upon entry, ALL clients will be REQUIRED to wash their hands with soap & warm water for more than 20 seconds, or use hand sanitizer before their stylist takes them to a station for their service(s). We will provide hand sanitizers located throughout the salon, but HAND WASHING is recommended when at all possible.
ALL clients (age 2+) MUST provide and wear their own facial protectant mask. We will NOT provide you a mask. (Regardless of vaccination status, MASKS REMAIN REQUIRED FOR ENTRY.) NO ONE MAY ENTER THE SALON WITHOUT ONE. If you feel you are in a high-risk group, or cannot wear a mask at this time, we ask that you wait to schedule your appointment. We cannot be 6 feet or more from you while performing hair services, therefore Washington State guidelines (at this stage) REQUIRE EVERYONE in our business to wear a mask. NO EXCEPTIONS. Masks MUST be worn at all times (except at the shampoo bowl, see below). They should be comfortable and either simple toss-away or reusable cloth, and MUST be "loop ear" style. NO "around the head bands", "bandana", or "wrap" full face style will be allowed. We can't cut or color hair if your facial covering is on or attached around your head in any way. (Note: N95 masks are not mandatory for businesses unless a specific company requires their use, or if you work in a healthcare/hospital environment where possible exposure to the virus is much higher). Our staff will be wearing a variety of styles, based on comfort and personal protection.
COLOR CLIENTS: If you are getting a COLOR SERVICE, please know that color may get on your mask and it will stain, so toss-away ones might be a better option for you. We are not responsible/liable if color gets on your mask.
ALL children 2+ are REQUIRED to wear a mask during their haircut, and hold a TOWEL on their face while at the shampoo bowl. If you feel your child cannot adhere to this, PLEASE do not schedule an appointment for them at this time.
WHILE AT THE
Masks must be worn at all times. We ask that you keep conversations to a minimum while at the shampoo bowl, as it is the one time you will be face to face with your stylist.
To reduce the handling of cash, ONLY CHECKS OR DEBIT/CREDIT CARDS will be accepted. NO CASH, PLEASE. When using a credit card, please know that no signature will be required for you purchase. You will not be asked to sign a receipt slip. For a truly "contactless" form of payment, we suggest using "VISA PAY" or "APPLE PAY" or "TAP-TO-PAY" upon checkout. Please refer to your cell phone device for how to install and use these forms of payment, or your bank to see if your card has the appropriate chip embedded within it.
***Please understand that this list may be change at ANY time based on Washington State guidelines. Current adjustments to Personal Service GUIDELINES for Stay Home - Stay Healthy (Washington State) can be found HERE.
As we begin our 43rd year in business June 2021, we want to extend our warmest thanks to all of you for helping to support us throughout the years, and especially during these challenging times. We want your experience at Illusions to be the best and safest it can be, and we believe the protocols we have put in place will do that. Thank you all!
Entry and occupancy to Illusions Hair Design, Inc., will be denied
should you fail to comply with any of the above.
IN ORDER TO BOOK ANY APPOINTMENT, REGARDLESS OF VACCINATION STATUS, YOU MUST COMPLETE AND SUBMIT THE WAIVER BELOW PRIOR TO YOUR FIRST APPOINTMENT.